“If you are going to achieve excellence in big things, you develop the habit in little matters. Excellence is not an exception, it is a prevailing attitude.”
Colin Powell
Sharika Tucci is the Director of Property & Lifestyle Management and Licensed Real Estate Broker at Masterkey Management Ltd.
She offers her clients over eighteen years of real estate and property management experience spanning various property types including commercial, residential, condominium, arable, recreational and social use properties. Furthermore, she has prepared property valuations for over 2200 properties island-wide, which consistently provides first-hand evidence of the value in a well-managed property.
Her experience is backed by a complementary undergraduate education in actuarial science (including statistics, risk management, finance and economics) and post-graduate education in valuation (PGCV) and property management (CMCA and AMS). She is one of only two local property managers to hold the Professional Community Association Manager (PCAM) designation from the Community Associations Institute. In addition, she holds a Bermuda real estate broker’s license and Associates in Reinsurance (ARe) designation.
Her professional affiliations and memberships include the Community Associations Institute, National Association of Residential Property Managers and the Bermuda Chamber of Commerce Real Estate Division. In addition, Sharika sits on the Land Valuation Appeal Tribunal.
Honors include BlackBook Promotions ‘Woman of the Year’ Award during the 2018 Women’s Empowerment Summit and The Bermudian Magazine’s ‘Best of Bermuda’ Award in 2019 for Best Realtor.
As a home-owner, property investor and married mother of two daughters she truly understands the needs of property owners where work, family and recreation often means that there is little time to focus on the day-to-day leasing, maintenance and management demands of a property. She believes that a professional property manager and agent has become a modern day necessity, delivering peace of mind to property owners and giving them the time to focus on what is really important to them.
Sharika believes, “Whether it is a sought-after condominium estate, charming cottage or a sleek, modern commercial complex the role of the property manager is the same: retain occupancy at the highest levels and ensure that both owners and tenants are content. This is done by responding to requests in a timely fashion, constantly analyzing income and expenses for opportunities and redundancies, understanding the leasehold obligations of all parties, developing proactive maintenance schedules and always viewing the property with a fresh set of eyes.
As a professional property manager and real estate agent my aim is to exceed expectations, marrying exacting standards with exceptional service.”
When she is not managing or leasing properties or coordinating her busy family’s social calendar, Sharika enjoys caring for the family pets Arya, Frankie and Domino and serving at her local church, Cobbs Hill Gospel Chapel. Previously, she has sat on the board of two registered charities. She has a passion for adventure travel and lists skydiving, white-water rafting, hot air ballooning, volcano hiking, dog sledding, an African safari and Antarctic voyage as some of her favorite adventures…so far!
Want to know more about how Sharika can assist you in managing or leasing your property? Click here to request a proposal for our management and leasing services today!
“My mission in life is not merely to survive, but to thrive; and to do so with some passion, some compassion, some humor, and some style.”
Maya Angelou
Marquisha Douglas brings to her position of Property & Lifestyle Management Associate a varied skill set, perfectly suited to the demands of a fast-paced, customer focused property and lifestyle management firm.
Within her role at Masterkey Management Ltd. Marquisha conducts property inspections according to preventative maintenance and service schedules, liaises with owners, tenants and contractors, supervises minor works on-site and resolves urgent and ongoing property management and service issues.
Marquisha’s career began in the hospitality industry in 2005. Most recently, she held the role of Group Sales Manager for Fairmont Southampton for six years where her excellent customer service and exceptional sales revenue granted her the Fairmont Masters incentive award. Within the role of Sales Manager, she coordinated and conducted resort tours, managed accounts, drafted proposals and contracts and assessed client needs as it pertained to function space and room bookings.
She is accustomed to working in fast-paced environments and demonstrates a natural ability to think quickly and successfully handle difficult situations. She is a highly organized multitasker with good time management and decision-making abilities. Marquisha excels in building relationships with clients, maintaining a high level of professionalism and handling numerous client communications. She has significant experience and outstanding skills to build customer loyalty and retention.
As a Sergeant in the Royal Bermuda Regiment, Marquisha has proven her leadership and self-discipline qualities. She has worked at the Regiment in a part-time position for the past thirteen years within the Pay Section as an Accounts Administrator manning a team of two soldiers. This role has further developed her accounting administration skillset.
Marquisha attended Mount Saint Vincent University in Nova Scotia Canada where she obtained her Bachelors in Business Administration and Diploma in Tourism & Hospitality Management. She recently obtained her Bermuda Real Estate License and is currently working on furthering her skills by obtaining a certification in Human Resource Management along with Certified Administrative Professional (CAP) courses.
“Do to others what you would have them do to you”
Matthew 7:12
Bettina Furqan, Property & Lifestyle Management Associate for Masterkey Management Ltd. has over 12 years of professional customer service providing service and technical support, account administration and product information. Bettina is skilled in assessing customer needs, generating leads, and resolving customer complaints with integrity and professionalism.
Most of Bettina’s experience has been in various roles within the security industry managing and maintaining over 1000 customer accounts at local security companies. Successful at processing high volume calls, multitasking workflow and customer needs in fast-paced environments while maintaining detailed records and satisfying customers with successful resolutions makes Bettina a natural for the rapidly moving, highly demanding property management industry. She is passionate about customer service and prides herself in giving customers the upmost respect, integrity, and execution of good service.
Bettina graduated with an Associate Degree in Specialized Business Computer Management – Network Engineering Technology and Funeral Service Management. She has received an award for maintaining the highest standards of decorum and professionalism in the clinical arena. Bettina has a Certificate in Leadership Development and Life Coach. Her current goal is to work towards obtaining her Bermuda Real Estate license.
“Our deepest fear is not that we are inadequate. Our deepest fear is that we are powerful beyond measure…”
Marianne Williamson
Chanika Darrell brings over 8 years of customer service and managerial experience in addition to over 6 years of Interior Design experience, to her role as Property & Lifestyle Management Coordinator. She holds a Bachelor of Fine Arts Degree in Interior Architecture and Design from The Academy of Art University in San Francisco, which has afforded her the opportunity to gain valuable knowledge in the areas of residential and commercial design, project management, architectural and industry practices, and construction admin.
She is an associate member of the Institute of Bermuda Architects (IBA), a member of The Bermuda Society of Interior Designers (BSID), a member of The Bermuda Musical and Dramatic Society (BMDS) and lover of anything associated with fitness and wellness.
As a busy mother of 4, thinking on the go, being well prepared and having good time management habits has become a part of her everyday routine and lends to her ability to solve client issues efficiently and effectively.
Professionalism is at the forefront of every interaction and her training in conflict resolution makes way for healthy client relationships. Her goal is to both impart and gain as much knowledge as she can, which results in exceptional customer experiences.
“To step toward your destiny, you may have to step away from your security.”
Craig Groeschel
Salvatore (Sal) Tucci is a part-time rental agent with Masterkey, having successfully achieved his real estate license in 2016. Sal's practical yet engaging approach to his role as a rental agent puts landlords and potential tenants at ease. His technical and business acumen further serves Masterkey and he is often relied on for his sage business advice and time-saving business process solutions.
Sal is a reinsurance industry veteran with over two decades of experiece in the reinsurance and insurance-linked securities (ILS) market. Most recently, he has launched his own company, Jireh Holdings Ltd., to provide a variety of technology driven services to the reinsurance and ILS market.
When he is not building his business, Sal enjoys computer programming, cooking, traveling, dreaming about retirement and spending quality time with his wife, daughters and two dogs.
Masterkey Management Ltd, 2023
Website by Advanced Services
82 South Road
Warwick, WK 08
Bermuda
(441) 234-7287
keymaster@masterkey.bm