Our People

 

“Do to others what you would have them do to you”

Matthew 7:12

 

Bettina Wales

Bettina Wales, Property & Lifestyle Management Associate for Masterkey Management Ltd. has over 12 years of professional customer service providing service and technical support, account administration and product information. Bettina is skilled in assessing customer needs, generating leads, and resolving customer complaints with integrity and professionalism.

 

Most of Bettina’s experience has been in various roles within the security industry managing and maintaining over 1000 customer accounts at local security companies. Successful at processing high volume calls, multitasking workflow and customer needs in fast-paced environments while maintaining detailed records and satisfying customers with successful resolutions makes Bettina a natural for the rapidly moving, highly demanding property management industry. She is passionate about customer service and prides herself in giving customers the upmost respect, integrity, and execution of good service.

 

Bettina graduated with an Associate Degree in Specialized Business Computer Management – Network Engineering Technology and Funeral Service Management. She has received an award for maintaining the highest standards of decorum and professionalism in the clinical arena. Bettina has a Certificate in Leadership Development and Life Coach. She has recently passed her Bermuda Real Estate license exam.